You should be informed – I heard back from Parallels today – SAME day I requested their flexibility – and they DID do the right thing! As I’ve been a loyal customer for many years, they honored my purchase, and offered me a new license key for the new version of the software! They ARE trustworthy!
As you all know, I believe in offering both praise an condemnation when appropriate. I praise Parallels today, for doing what’s right!
Many of you have seen me teach using Parallels to emulate the Windows environment on my Mac. Overall, I’ve found it to be the most reliable, user friendly emulation software among all the alternatives.
I’d delayed my purchase of their version 11, because I had no need of it until I upgraded my Virtual Machine to Windows 10. That was July 28th. Yesterday, Parallels announced the release of their Version 12. Oddly, their “free upgrade” for recent purchases section only allows free upgrades for software registered between August 1st (25 days prior to the release) and October 30th (when people won’t be able to buy the old version, anyway).
I’ve contacted them about the 2 day discrepancy – almost NO software company declines to offer free upgrades for purchases less than 30 days.
I’ve touted Parallels’ virtues to many of my students and clients over the years. I have my request to extend the free upgrade date on escalation. I’ll keep you updated on the outcome, as I’d never again suggest this software to anybody, if they choose to enforce their unreasonable and draconian rules in this situation.